Shipping policy
At The Soap Haus, we take great care to ensure your order arrived safely.
Delivery Methods
All orders are shipped with tracking number and delivered door to door either by The Soap Haus delivery team or a trusted third-party courier partner.
Proof of Delivery
To maintain accuracy and security, most deliveries are completed with photographic proof of delivery showing the package at the delivery location.
Process Times
Orders are typically processed and shipped within product availability then 1-3 business days. You will receive an email notification with details once your order is on its way.
Delivery Area
We currently deliver within the United States. Certain delivery areas may have limited availability for in-person service; if applicable, we'll notify you by email with any alternative shipping options.
Questions or Issues
If you have any questions about your delivery or tracking number, please contact us at support@thesoaphaus.store